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The Sell Farm, LLC

Milner, Georgia

 

 

 

 

                           

 

Welcome to Our Feedback Page

Each year we send a questionnaires to all of our Beef customers for their opinions and comments regarding all aspects of their experience with us, our processor, the quality of the beef, etc.  We need this data for our quality assurance program and it helps us to improve the product, the process and our herd genetics.

 

 

                 

                          Ribeye                                                    Ground Beef

 

 Ribeye 

 

 

 

Survey Results

 

The questions we asked are:

Did we keep you informed?

Rate the entire process

Rate your experience with the meat plant

Did the beef product you received meet your expectations?

Rate the overall flavor of the beef

Rate the tenderness of the beef

Rate the packaging

Rate your overall opinion of the Angus beef

There are places for comments, advice on degree of marbling for our  future product, and what you would change in the entire process? 

 

 

 

bulletQuestionnaire responses: Did the beef product you received meet your expectations? Excellent. Rate the flavor of the beef- Excellent. Rate the tenderness of the beef-  Excellent. All other responses were  1 (excellent) and 2. Comments: "This is the tastiest and most tender meat I have ever eaten." We found that we will probably be using and eating 1/4 of a steer next year as opposed to 1/8 we used this year"

 

 

bulletAll questions were checked excellent, the highest rating.  Did the beef product you received meet your expectations? they said, "Better"  Other comments. "The meat did not taste like it had been frozen. It reminded me of beef I ate as a child. Very Tender."

 

bulletQuestionnaire: All questions checked excellent. Comments: "Taste like what I remember beef tasting when I was a kid! Great Job! Add more steak :), HA! " 

 

bulletAll questions checked excellent except tenderness was 2 out of 5 . Comments: "Good meat that you can feed your children without the worry of hormones and sickness!

 

 

bullet"Picked up the beef this morning. The meat place looks exactly the same as I remembered it from many years ago. Everything went just great. Thanks for a most pleasant business experience." "As for quality of the beef, it ranged from excellent to excellent." All questions marked excellent, except flavor which received two check marks in the excellent column. Process: "Very easy as is. Maybe a pay on account , so when beef is ready, it is paid for." (This is very possible to do.) "The cube steak is absolutely the best I've ever had."  "I'd like to change my order from 1/4 to 1/2, if okay plz. advise and I'll send you some more money. Thanks."

      

 

bulletThis customer purchased one half share last year. All questions checked excellent. "no improvement needed." ..."best eating and tasting beef I have eaten." Will opt for more cubed steak and stew next time. "Excellent, keep up the excellent work."  I gave my son some meat and he thought it was the best meat he ever ate. I want to increase our order from 1/2 share to 3/4 share so we can give him a 1/4 share for Christmas.

 

 

 
bulletAll questions marked excellent. Comments: "We served hamburger at our annual Memorial Day picnic and it was a big hit!"  "The Sell's made my first -time buying experience a pleasure. I like all the ground beef, actually. Nice to have it handy." 

 

 

bulletQuestionnaire: All questions checked excellent. Comments: Please tell us how and where we might improve the beef purchase experience? - "No improvement needed." "I am ready to place an order for next year. We shared with my son and he is also ready to order" 

 

 

bulletQuestionnaire: All questions checked excellent and with the question Did the beef product you received meet your expectations? =  "most definitely." Rate your overall opinion of the Angus beef= "the best."  Final comment: "Excellent from start to finish."

 

bulletRecently delivered beef to this customer  "Great Steaks"   All questions answered 1 and 2, except packaging which was 3. " This is the beef I serve honored guests!" When asked how we might improve the beef purchase experience?, they said, "Other than having the purchase delivered to the house, I think the entire experience is perfect."  "Great Product." Reordered .

 

 

bullet"That beef is really good,  I could cut it with my fork if it were a little sharper."  Rolled his eyes when he heard we were sold out for 2005! Oh well next year!

 

 

"Just to give you some feedback, the steaks I grilled for me and the wife Friday were incredible. The product is exactly what I wanted. You guys under promised and over delivered! Again, Thank you and Happy Easter."  

 

"This year's reports are shadowing last year's. Beef is excellent. If this keeps up, I'll be forced (smile) to order again this year to quiet the wife and kids."

 

"Hi Elsa,


Just wanted to let you know we picked up our meat today.  Looks fantastic – we will be grilling this weekend.  We can’t wait.  The boys can go back to eating their beloved meatloaf.  They would not eat it with store bought hamburger.  So they are over the moon.  Just wanted to let you know we (the -------- family) will be purchasing ½ beef ourselves for next year. (I reserved that in the last email)
 
 

Yum, Yum

 

Bill & Elsa -

 
Very much enjoying the Angus!    I'll get the guy in the photo attached to give me the feedback on the steaks...... what a great treat for a guy who is about to go on a second tour Iraq and will be living on MREs for a year.   Real Food..yum!

 
We have recommended your good beef to several folks and J. has been passing around your fliers at work in Cartersville ....    Several people have been asking how to go about doing this...... easy call the Sell Farm.


 

 

 

All questions were answered excellent, however, our question,  Did the product meet your expectation?  had an additional three + marks. Also beef flavor and tenderness each had 5 additional + marks.  Other comments were "Love it!"  and "Everything about this process is wonderful. We have never had a better steak in our lives. I have told everyone and anyone how wonderful this beef is! Thank you so much for what you do! We will be placing another order very soon!" 

 

 

"Great meat." This customer quadrupled their order to a whole cow, from only a quarter last year! 

 

The answers to all questions regarding the experience and the quality of the beef were excellent.  Comment, " This is our second year and we plan to be annual purchasers - delicious beef, convenient buying plan. We especially like having the ground beef on hand for a summer of grilled hamburgers!" 

 

 

"The Beef is Wonderful!" Customer doubled order to 2 shares.

 

All questions regarding the beef purchase plan were checked excellent as were all questions regarding the quality of the beef. Comment, "We love buying beef from a trusted farm, where we are confident of the source and quality. The dry aged flavor is unmatched. Grocery store beef compares to yours, as grocery store tomatoes compare to home-grown tomatoes." 

 

 

 

Bill, we had a couple of NY strip steaks this evening.  Boy were they ever good.  I have to be so careful with this meat.  I'd eat it every night and run out in a couple of months.  Whatever you are doing, keep it up.  As for the quality of the meat and our service all were checked excellent;  .

 

"I'll never be able to buy beef in the supermarket again. Thanks!"

 

Click Here for the Order Form

 

 

At a recent retail store sampling we conducted, the best comment of the day after tasting our ground beef was, "This is the Real Deal, Awesome!"

 

 

If you provide us with your contact information, we will be able to reach you in case we have any questions- we do not share or sell names, addresses or phone numbers of our clients.

 

Please contact us at Click Here-> wmfarr@bellsouth.net

 

 

 

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Last modified:    May 10, 2010 05:12:32 AM